Thursday, 5 July 2012

Spree - 7th Happycall Spree

Dear Readers,

Thank you for your patience. We have launched our 7th spree today. There are some new packages for the spree and if you want to buy the pots and pans individually, do visit our forum to find out the individual price and how to share the cost with others spree buyers 

1. Happycall Double Sided Pan Deals
Type A - HCP Standard (Korean Domestic) - $61
Type B - HCP Red Deeper - $68
Type C - HCP Red Jumbo - $82
Type D - HCP Ocher Deeper - $68 (Newer Pan)
Type E - HCP Ocher Jumbo - $82 (Newer Pan) 

Price inclusive of 
a) local delivery (except offshore island & restricted area), shipped from our supplier in South Korea
b) original korean & copied english manual
c) 1pc of extra silicon sealer/gasket (extra gasket @ S$3.50/pc)
d) extra gifts are usually given by supplier, will varies from time to time. 

2. Ceramic Pot Deals
Type F - Happycall Alumite Ceramic Set 4+1 - $178
Type G - Happycall Alumite Ceramic Set 5+1 - $223 (New)
Type H - Kitchenart Ecroamic Plus Set 4+1 - $148
Type I - Kitchenart Ecoramic Sline Set 4+1 - $158
Type J - Kitchenart Ecoramic Sline Set 5+1 - $213 (New)

Price inclusive of local delivery (except offshore island & restricted area), shipped from our supplier in South Korea

3. Diamond Pan Sets
Type K - Happycall Diamond 3pc Set - $130
Type L - Happycall Diamond 5pc Set - $191
Type M - Happycall Diamond 6pc Set - $163
Type N - Kitchenart F4 Blue Diamond 3pc Set - $79
Type O - Chefline Diamond 5pc Set - $95
Type P - Kitchenart Diamond 6pc Set $128

Prices are inclusive of local delivery (except offshore and restricted area), shipped from our supplier in South Korea.

4. Delivery 
The delivery will usually takes 5-10 days after payment.
1) Day 1-2 - Received orders, verified payment, order placement, packing of goods, arrange for courier pickup.
2) Day 3-4 - Pickup by courier, shipped to airport, flight, custom check, pickup by local courier.
3) Day 5 - Sort Order, Dispatched of parcel to deliveryman, delivery to customer.

a) During public holidays at both Korea or Singapore, especially when it falls on the weekend, the delivery will be delayed up to 14 days. 
b) There is no courier delivery service during weekend at Korea. 
c) Usually deliveryman will not call the recipient before delivery. If goods are undelivered, usually deliveryman will left a notice for arrangement of redelivery or call on spot for rearrangement.
d) Express delivery by Singpost can only be arrange to deliver 9am to 5pm weekday and 9am to 12pm on Saturday.   

5. Order and Payment
i) Step 1 - Transfers of Payment 
Once you decide the order, transfers the amount to our account as follows
POSB Current Account : 702-12247-3
ii) Step 2 - Email/SMS/Whatsapp Your Order Details
Note : Payment via DBS/POSB ATM Transfers need to MMS/Whatsapp your transaction receipt to 8234-8479 to verify transfers. 
Email/SMS/Whatsapp the following details to us.
1. Name : Receiver Name, preferred as in NRIC especially when parcel is via Singpost.
2. Contact No :
3. Email : We will notify tracking number and verification of payment thru email.
4. Shipping Address : 
5. Orders : eg. 1 x Ocher Deeper + 2 additional Silicon Gasket
6. Transfer Amount : $68 + $7 = $75
7. Tx Ref : e.g ibanking posb, $75, 4 Jul, 7pm or atm (details on txn receipt)
8. Delivery Note : e.g Please do not delivery on sat or sun, the office only open from 9am to 5pm weekday.
iii) Step 3 - Verification 
We will checked for payment usually at the end of the day and revert back to you on latest within 3 working days. If you do not hear from us, do give us a call/Email/SMS/Whatsapp.

a) COD (Cash on Delivery) - This option is not always present, please checked with us to see if the option is available, there will be a surcharge for this option.
b) Self Collection - This option is available if the spare stocks are for release or you set the receiving address to us. Self collection is near Hougang Swimming Complex.
c) ibanking via other bank - The placement of order will delay until the payment is verified trfed to our account.

6. Warranty & Exchange
a) Goods are cooking utensils with no electrical parts thus do not carry any warranty.
b) However, as the item is parallel imported, we do have 1:1 exchange policy if the goods arrived damaged. Please email/SMS/MMS/Whatsapp the following when the goods arrived damage 
(i) Photos of Box on arrival (is the box damaged) 
(ii) Photos of the defected parts 
(iii) Photos of the waybills attached on the delivery box.  
c) Exchange will be at AMK Hub during weekend unless otherwise we make other arrangement with you.

7. Product Details
Up Soon

8. Product FAQ
Q1. Is the product authentic? 
The above items in the spree are authentic from suppliers (retailers) in South Korea. We often purchase and sample the items from our suppliers. All free gifts from the original manufacturer are also authentic e.g silicon gasket. We do not endorse the quality of free gifts given by our supplier that are not originated from the manufacturer e.g facial mask. We urge reader to read our Happycall FAQ to find out more how to spot fake Happycall products. 

Q2. Why our price is lower than retails store and tv shopping?
We source our goods from South Korea's wholesalers/retailers. As we do group buy, the Korean retailers are able to give us a good price for the spree. 

Q3. Differences between Red & Ocher Series and differences of the Type 
Ocher is a later series from Red. The Ocher is a clay that can help to remove odors from food. The others differences are already described in Happycall FAQ, below is a summary of differences.

Q4 Differences between Ecoramic Plus, Ecoramic Sline & Happycall Ceramic?
Kitchenarts' Ecoramic Pot is the first gen, non stick, easy to wash, Ceramic Pots introduce on Channel U's shopping TV. Ecoramic Plus is the enhanced version that include spill free and stand-able glass lid.  

Ecoramic Plus has two annoying issues. Firstly, Ecoramic Plus' pots are good conductivity of heat and the whole pot is die cast where the handles of the pot are metal. Thus very hot to handle when heated up even with pot handler. Secondly, Ecoramic Plus do not have larger 28cm stewing pots in their series. Ecoramic Sline is the solution for Ecoramic Plus when the handles of the Sline' pots are make of bakelite. The drawback? Sline can't be use in oven to bake cake.

Happycall Alumite Ceramics has inner layer that are diamond coated so you can scrub up to 50k time even when use metal scrubs to scrub on it. Thus longer life span. The weight of Alumite is a bit lighter than S Line but the lid handle of Happycall is not quite comfortable for handling and the glass is a bit too dark to see the content properly. 

9. Contact Us
Email :
Contact/Whatsapp : 8234 8479
Forum : Kiasu Parents

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